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A Professional and Personal blog exploring Web Trends, Technology, and Strategy within the Service & Support and I.T Industries.

Tuesday, August 11, 2009

SlideShare: Social Media Strategies instead of Tools

PRSA: "Social Media - Strategies instead of Tools"

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customer service 2.0 web 2.0 service delivery and support it 2.0

John Perez at 11:46 AM

1 comment:

Priyanka DAugust 20, 2009 at 5:28 AM
good presentation
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