John M. Perez.Com

A Professional and Personal blog exploring Web Trends, Technology, and Strategy within the Service & Support and I.T Industries.

Monday, June 8, 2009

Slideshow: THe Integration of Social Media & Traditional CRM

Social CRM Solution - The integration of social media & traditional CRM

Publish at Scribd or explore others: Technology Business & Law web2.0 communication

customer service 2.0 web 2.0 service delivery and support it 2.0

John Perez at 2:00 PM

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