Sunday, January 11, 2009

Presentation: Summary of Salesforce.Com & RightNow Technologies as a CRM & SFA Tool

If your a medium sized and growing organization looking for an eService, CRM, and SFA solution you may want to take a look at this. This presentation contains a review of 3 of the biggest players in the mid market space for the eService, CRM, and SFA space. This is a recap and summary of Salesforce.Com, and Right Now Technologies with strengths and weaknesses.