Slides: Four Social Media Trends for Business in 2010

Social Media Trends for 2010

View more presentations from Jeremiah Owyang.

Another great set of slides on Social Media from Jeremiah Owyang.

customer service 2.0 web 2.0 service delivery and support it 2.0

Document: IBM Blogging Policies & Procedures

Attached is a Policy and Procedures Guideline from IBM on Blogging and Social Community policies. A great resource for companies looking to employ new Social Strategies into their organization.

Ibm Blogging Policy And Guidelines (2)

View SlideShare presentation or Upload your own.

customer service 2.0 web 2.0 service delivery and support it 2.0

Slideshow: The Future of Social Networks

| View | Upload your own

Interesting Presentation by Forrestor Research.

Download: Creating a Coherent Social Strategy for Business

Interesting read on how companies can leverage Social Networking tools like Twitter, FaceBook, Forums, and Online Communities to increase revenue and Customer Satisfaction. This was done by Forrester Research.

Click Here to Download