Tuesday, July 13, 2010
Video: The Facebook & Microsoft Outlook Social Connector
Great overview of what Microsoft has recently launched!
customer service 2.0 web 2.0 service delivery and support it 2.0
Saturday, July 10, 2010
Video: Parature for Facebook - Overview Demo
Parature for Facebook enables you to easily be where your customers are - engage in their conversations and deliver quality support on your company's Facebook page, leveraging the same proven Parature software that you know and trust. To learn more, please visit http://www.parature.com/facebook.aspx
customer service 2.0 web 2.0 service delivery and support it 2.0
Wednesday, July 7, 2010
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