A Professional and Personal blog exploring Web Trends, Technology, and Strategy within the Service & Support and I.T Industries.
Sunday, July 5, 2009
Video: Social Media Rockstars Panel Discussion On Social CRM
Here is a 45 Minute at The Social Media Rockstar Conference in Boston just last week. Forward 2 minutes into the video if your already familiar with the Radian 6 and Salesforce.Com integration. This video includes a panel of experts in the Social CRM space. The panelists are Brent Leary, Michael Thomas, Paul Greenberg, and Frank Eliason.