A Professional and Personal blog exploring Web Trends, Technology, and Strategy within the Service & Support and I.T Industries.
Monday, August 31, 2009
Updated Social Technology Profiling Tool (More Than 4 of 5 Online Adults Participate in Social Technology)
Between work, launching a new Social CRM Product, and managing 5 other websites - I finally got around to publishing the new Groundswell Technology profiling tool. Also found in their new studies were the fact that more than 4 of 5 Online U.S Adults now participate in social technology. Check out Groundswell blog here.
customer service 2.0 web 2.0 service delivery and support it 2.0
Posted by John Perez at 1:26 PM
Labels: Social CRM, Web 2.0 and Social Strategies
Subscribe to: Post Comments (Atom)
Post a Comment