Service-Push's new suite of Social CRM Products for Salesforce.Com illustrates how to link Twitter, LinkedIn, and Facebook information about your customer right within Salesforce.Com. Attached are a high level suite of features:
- Lookup Twitter, Linkedin, and Facebook information regarding your Contacts.
- Automatically Monitor Customer Conversations.
- Seamlessly Create Leads from Twitter
- Import Twitter Conversations into Lead or Contact Records.
- Import Facebook Profile information into Lead or Contact Records.
- Track Lead Source Information as a Facebook, Twitter, or Linkedin Source.
- Track company conversations.
- Lookup Company Fan Pages.