Video: The Anatomy of A Social CRM Profile Using SocialCRM Tools

Service-Push's new suite of Social CRM Products for Salesforce.Com illustrates how to link Twitter, LinkedIn, and Facebook information about your customer right within Salesforce.Com. Attached are a high level suite of features:

• Lookup Twitter, Linkedin, and Facebook information regarding your Contacts.


• Automatically Monitor Customer Conversations.


• Seamlessly Create Leads from Twitter


• Import Twitter Conversations into Lead or Contact Records.


• Import Facebook Profile information into Lead or Contact Records.


• Track Lead Source Information as a Facebook, Twitter, or Linkedin Source.


• Track company conversations.


• Lookup Company Fan Pages.