Saturday, November 28, 2009

Video: How Salesforce.com Uses the Service Cloud: Reinventing Self-Service


Salesforce.com's in-house customer support organization is taking advantage of the Service Cloud to reinvent the online customer experience. The secret to the sauce—personalized, consistent, and quick access to knowledge, help, training, and community. See how you can leverage our unique model to make self-service your customers preferred support channel.

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