A Professional and Personal blog exploring Web Trends, Technology, and Strategy within the Service & Support and I.T Industries.
Monday, November 23, 2009
Video: Social CRM Tools for Salesforce.Com - Account View
Social CRM Tools is an application available for Salesforce.Com that seamlessly integrates the world of Social Media with your Accounts, Leads, Contacts, and Support Cases within Salesforce.Com. This demo shows you how to get Linkedin, Facebook, and Twitter information from your Accounts. Realtime Twitter Monitoring on your accounts, Google Map integration, and more. Track what account activity is happening on the web, and much more. Download for Free at http://www.socialcrmtools.com. Also available on App Exchange.
Posted by John Perez at 11:31 PM
Labels: Social CRM, Web 2.0 and Social Strategies
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