A Professional and Personal blog exploring Web Trends, Technology, and Strategy within the Service & Support and I.T Industries.
Monday, November 23, 2009
Video: Managing Change: How to Win Friends and Influence People
A decent presentation given at Dreamforce 2009 that goes through some practices on Managing Change within an organization. Specifically when your implementing new technology, processes, and strategies within your org. The presenter sounded nervous and sounds like he has no experience implementing change himself! :-)