A Professional and Personal blog exploring Web Trends, Technology, and Strategy within the Service & Support and I.T Industries.
Monday, November 30, 2009
Video: The Top 10 Critical Service Metrics You Need to Know
Some more from Dreamforce. Start this session with the top 10 service metrics you need to know, followed by real-life examples your peers are using today. Well help you cruise your way to the winners circle.
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