A Professional and Personal blog exploring Web Trends, Technology, and Strategy within the Service & Support and I.T Industries.
Friday, December 11, 2009
Video: CDC's Social Media Revolution
The Centers for Disease Control recently created a new unit called the National Center for Health Marketing. Like all marketing organizations, its mandate is to change consumer behavior and it has organized an incredibly savvy social media department to do just that. Its first comprhensive national campaign is for the H1N1 Swine Flu outbreak and tightly coordinates its message across virually every kind of social media. The effort is one that many other marketers might do well to study.
customer service 2.0 web 2.0 service delivery and support it 2.0
Posted by John Perez at 4:15 PM
Labels: Social CRM, Web 2.0 and Social Strategies
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