A Professional and Personal blog exploring Web Trends, Technology, and Strategy within the Service & Support and I.T Industries.
Wednesday, July 15, 2009
CoTweet - The Free Social CRM Tool for Twitter Interactions
Check out this video demo of CoTweet in action. John Perez of http://www.service-push.com (A Social CRM Consulting Firm) demonstrates how you can support your customers and twitter conversations using Co Tweet. Can co tweet replace traditional ticketing systems for small businesses? Visit http://www.service-push.com and http://www.socialcrmtools.com for more information on Social CRM Tools, Information, and Strategy.
customer service 2.0 web 2.0 service delivery and support it 2.0
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