A Professional and Personal blog exploring Web Trends, Technology, and Strategy within the Service & Support and I.T Industries.
Tuesday, December 22, 2009
Video: Jeremiah Owyang Talks Social CRM, Social Media, and More with Robert Scoble
A Great must see video here by 3 of the best Industry experts on web strategy. Jeremiah Owyang and Ray Wong are two of the best analysts in the tech industry who meet with Robert Scoble to discuss several topics in the Social CRM, Social Media, and Mobile Application space. customer service 2.0web 2.0service delivery and supportit 2.0